Speak to a technician: 236-808-0080

call us

236-808-0080

Email us

service@nearappliance.ca

Find Us

181 Keefer Place #203, Vancouver

Most frequently asked questions

Followings are most frequently asked questions from our customers.

This is the most common, yet trickiest question we receive. While there are some services we can provide an estimate beforehand, the chance remains on additional work or problems that may arise when appliances are checked. Always guaranteeing an estimate before seeing the appliance sets us and our customer up for disappointment by promising something that may not be in line with reality. While there may always be a “cheaper service” option out there when it comes to estimates or base service charges, we pride ourselves of providing honest and exceptional services.

Your time is important to us. All appointments are scheduled within two or three hour windows for your convenience. Our friendly technicians always give you a courtesy call to let you know they are on their way – approximately 15-30 minutes before arrival.

Our experienced technicians will let you know from a professional standpoint, if the cost of the repair is a better value than replacing the unit. If at that point, you prefer not to have any work done, or the unit is not repairable, you would just be responsible for the diagnostic fee.

Our technicians have service vans stocked with certain parts for common problems. We carry common parts in order to be able to fix your appliance the same day. Occasionally, we are able to drive and pick up replacement parts the same day, however they may not always be in stock. If we do have to order certain parts from our distributors, appliance repairs can take a few business days to be complete.

We repair all types of major home appliances such as Fridges, Washers, Dryers, Dishwashers, Ovens, Stoves, Cooktops, Garburators and others. Check out our Service Page to get more info about which brands we service.

With the exception of apartments, we cannot send our technicians out to a home without a person being there during the appointment window. If you are unable to keep your appointment, we ask that you call as soon as possible to cancel or reschedule.

When your appliance suddenly stops working, and you can’t understand why, unplug it right away. You should also switch off the main power circuit to be safe. Wipe up any leakage that may have occurred, such as with a fridge or washing machine, but remember to turn it off before doing that. It is important to get the issue addressed right away. Call a qualified appliance repair technician such as us, who can get out there immediately and address the situation. Time is of the essence, especially, in cases of fridges where food may spoil quickly.

Any technician you hire should be able to boast proper licenses and insurance. In addition to that, you want someone who will show up on time when they say they will, have the necessary parts on hand to minimize wait time, perform the job quickly and efficiently and leave your home neat and tidy. That is what we thrive to do here at Near Appliance Repair – check out our reviews to be sure that you are hiring a technician who is highly regarded in the community.

Repairs are based on labor and the replacement part price that failed. We are unable to give direct estimates without seeing the issue, however we always offer fair rates to our customers.

Repairs are based on labor and the replacement part price that failed. We are unable to give direct estimates without seeing the issue, however we always offer fair rates to our customers.